Support Service Free Trial - Terms and Conditions
The Free 15 minute trial is a problem solving exercise limited to 15 minutes and to 1 use only per person, Company or individual.
Advice and Services
Our services will take the form of giving advice and active support limited to the following
Building Regulations requirements and clarifications
Party Wall Act requirements and clarifications
Thames Water Build-Over requirements and clarifications
Construction design review
Construction critical path analysis
Building defects and repairs
Contracts and Contract Liabilities
Building maintenance and master plans
Cost support and estimating
Construction details and detailing
Tendering and analysis
CDM2015 duties and requirements
Construction Health & Safety processes and requirements
Our advice and active support may (but not limited to) take the form of site visits
producing drawings or details, virtual meetings, telephone calls, client project appraisals (contractors only) and project specific research. All services provided under the support service from the above list will be charged against your hourly account as previously described.
The advice we give on any matter arising will be based on the quality and accrucy of the information received from our Clien, their agent or representative. We will not be liable for information we provide that is based on inaccurate information received. It is our Client’s responsibility to ensure the information we receive is accurate.
You can contact us by telephone via our landline number that will be answered Monday to Friday between 9am and 5pm. You can also contact us via email on our dedicated support email address. We will respond to your initial contact with a confirmation as soon as is reasonably practicable and within 24 hours in the working week and we will have an agreed action plan in place
Any personal data relating to you gathered by us in the course of your contact with us or during your use of our services will be recorded and will only be used in accordance with our data protection registration. Dacegrade Ltd is registered with the Information Commissioner's Office under registration reference: ZA355150.
We reserve the right to record video meetings and use this information for training and marketing purposes. No personal data or identifty of our Clients will be used in the public domain.
Our fees exclude generally all local authority and third-party fees, specialist surveys and reports requested or required by the local authority or building control body. All structural engineering fees, site investigation or soils analysis. All structural warranty payments or fees. All Party Wall fees and awards. All third-party fees generally unless otherwise stated.